Today MTN Uganda launches another milestone service in the Mobile Money industry by enabling customers to directlybuy internet bundles off their Mobile Money account.
MTN has continuously developed services that simplify the lives of Mobile Money customers like the recently redesigned Mobile Money Menu,the additional utility services and now enabling their over 3 million data customers to buy internet bundles using MTN Mobile Money and the 6.2M Mobile Money customers can buy data at a click.
The service can be accessed by dialing *165#, selecting MTN Services, then Buy Internet Bundles and then following the prompts to buy an Internet bundleof their choice for their own number or for another person’s number. Customers will receive an SMS notification to confirm the status of the transaction.
MTN Uganda has dominated the Mobile Money industry because of the increased investment in the distribution network that guarantees cash availability at Agent locations, and this is further enhanced by the stability of the network that connects all the points in the transaction. “At MTN Uganda, we are fully committed to the delivery of quality service and this new enhancement on Mobile Money doesn’t miss thistarget.We are aware of our customer’s desires and challenges such asrunning out ofdatawhen they do not have airtime and hence we have created this service whichis designed to enable them top up their bundles using mobile money so that they can keep in touch with their loved ones, stay abreast with office emails, and do all other activities on internet” said the acting MTN Chief Marketing Officer Kenneth Kiddu.
While speaking to the acting Chief Marketing Officer Kenneth Kiddu, he stamped MTN’s authority in continuouslyinnovating and anticipating the needsof their customers which has kept MTN in the leadership position.
With the growing numberof Mobile Money users, convenience, efficiency and reliability are key values to pay attention to and MTN is exploiting all avenues of achieving this by innovating many services on the recently unveiled new Mobile Money menu” added Kiddu.
With over 6.2million existing Mobile Money registered customers supported by over 30,000 agents all over the country and 3million data customers, this service will save MTN customers the trouble of getting interrupted while using the internet.