A simple internet search for the key words ‘Digital Banking’ will return multiple results, with several sources giving related but somewhat different definitions.
According to www.avoka.com , Digital banking is the digitization (or moving online) of all the traditional banking activities and programs that historically were only available to customers when physically inside of a bank branch. Such activities include but not limited to Cash Deposits, Withdrawals, and Transfers, Accounts Management, Applying for Financial Products, Loan Management, Transacting and Paying Bills.
But, for whatever it is/not, Digital Banking involves transformation from traditional, physical, inside a hall mode of banking to personally managing your banking through USSD and internet enabled devices anywhere, any time.
With Digital Banking, there is nothing like a branch closing or opening as customers are able to self-serve themselves using their phones, ipads, tablets, laptops and desktops.
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