MTN Uganda introduces street parking payment via Mobile Money



MTN Uganda has partnered with Multiplex to introduce a payment option for parking fees via the MTN Mobile Money platform. Vehicle drivers in Kampala will no longer have to go to Multiplex branches in order to make payments for outstanding dues. All they have to do is dial *165# on their mobile phones to make instant payments.

MTN Uganda Chief Marketing Officer Ernst Fonternel said MTN’s priority is the convenience for its customers in all spheres of life when it comes to making payments.

“It is for this reason that we have introduced simplicity of payment of parking fees using MTN Mobile Money.” said Fonternel.

In order to access this service;

  •  Dial, *165# to get the Mobile Money menu
  • Select Pay Bill
  • Select Multiplex
  • Enter car Registration Number (you will receive a balance due message for Multiplex)
  • Type the Amount you wish to pay
  •  Enter a reason for payment e.g. parking (you will receive a payment prompt)
  •  Enter your Pin to confirm payment (you will receive payment confirmation from Mobile Money and Multiplex)”.

MTN Mobile Money has enjoyed unprecedented success since it was launched four years ago, now registering in excess of 25 million transactions each month. As per the GSMA 2012 Global Mobile Money adoption survey, MTN Uganda ranks 2nd in terms of number of active Mobile Money customer accounts in the world.

According to the central bank, Mobile Money transactions totaled Ushs11.7 trillion in 2012, which was a 211% increase since 2011. MTN continues to lead Mobile Money in Uganda with almost 5 million registered users since their launch in 2009.

The partnership with Multiplex to launch the parking payment service follows the recent launch of other innovations including partnerships with Kenya Airways and Air Uganda for payment of air tickets through Mobile Money and the latest partnership with Crane Bank to enable MTN Mobile Money customers to cash out at Crane Bank ATMs.

MTN Uganda is the leading investor in technology with a planned investment of over $70 million during 2013 to upgrade infrastructure, but also extend services to previously uncovered areas. Last year, the company invested over $80 million.

Fonternel explained that over the next five years, data and digital services will be the primary focus areas for MTN Uganda.

“Our investment into Uganda shows MTN’s commitment to continue providing services relevant to our customer’s current and future needs, and this firmly positions MTN as a leader with a clear vision for the future; delivery of a Bold new digital world.” Fonternel concluded.

Join the New World of Better Money, register for MTN Mobile Money today.

About MTN Uganda

Launched in 1998, MTN Uganda is the leading communications operator in Uganda, offering Mobile and Fixed telecommunications, Mobile Money Services and Internet Service Provisioning. As of 30 September 2013, MTN Uganda recorded 8.4 million subscribers across Uganda. Visit us at and for our football fans Customers can also follow us on and for assistance.

About the MTN Group

Launched in 1994, the MTN Group is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: “MTN.” As of 30 September 2013, MTN recorded 203.8 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote d’Ivoire, Cyprus, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo Brazzaville), Rwanda, South Africa, Sudan, South Sudan, Swaziland, Syria, Uganda, Yemen and Zambia. Visit. Visit us at, ,  and for our football fans