MTN Uganda hosted its internet users in Hoimato a networking forum to recognize and appreciate their loyalty and dedication to MTN Brand which has translated to high usage of their productsand services over the years.
The forum was intended to avail a platform for MTN customers to interact and express their appreciation and voice out any other concerns on a one on one interface with MTN Officials so as to get first hand answers and solutions to their concerns. In addition to this, MTN used the forum to update customers on current and future projects aimed at improving services.
The forum which took place at Hoima Resort Hotel on 31st October 2014 comes on the heels of the recently announced growth of MTN Uganda subscriber base to 10 million and continued increase in MTN Internet Users subscriber base across the entire country.
Available figures indicate that MTN Ugandahas steadfastly widened its internet usage base with a significant subscriber growth of 124% increase vs2012. This was supported by the increasing investment in Data Infrastructure 3G and 4G, Data Centers, and investments in the undersea cables of Eassy, WACs and SAT-3.
“We are extremely proud of our momentous subscriber base growth milestone but also much more elated by the significant growth in the internet usage across the country. MTN continues to lead the telecom market from all fronts and we are very grateful to have the largest number of internet users as we engage with them on a daily basis through the available platforms such as Facebook, Twitter, YouTube, LinkedIn, Google+ and Instagram. Internet has become such an integral part of our daily lives as people need to stay connected to what’s happening around them moment by moment. The future is definitely digital and MTN will be leading from the front.” said Timothy Serwadda –MTN’s Perfect 10 Program Manager.
The Chairman LC 5, Hoima District Hon.George Tinkaapplauded MTN for the forum adding that the gestures made the region feel appreciated and taken important. He also hailed MTN for the great services offered like the fastest Internet speeds, affordable call rates and Mobile Money servicesadding that they are contributing factors for fast business growth of Hoima and the South Western region generally. He also added that he has observed MTN’s customer centric approach which a good way of doing business.
Serwadda added that since MTN Uganda launched its Mobile Network operations in 1998 and since inception MTN’s cumulative investment has been in excess of UGX 1.7 Trillion. In 2013, the company injected more than UGX 140 billion in upgrading the Network infrastructure and adding another 400Km of national fibre. By December 2013, MTN Uganda’s total Fibre infrastructure exceeded 5000km.
During the forum Serwadda thanked the enthusiastic guests for choosing to be part of the Y’ello family and making MTN Uganda the most popular Ugandan brand on all platforms to date.