MTN Uganda awards ZTE Managed services contract

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Following a comprehensive selection process conducted by MTN Group technology division on the prospective bidders to take on MTN Uganda‘s technical team to manage the telecom giant’s mobile networks, Chinese equipment vendor ZTE has been awarded the outsourcing contract. This means ZTE will officially take on the firm’s Operations and maintenance section which is currently part of the technical department.  Other bidders for MTN Uganda’s technical outsourcing project included Huawei and Ericsson.

“Transition is anticipated to take 6 months”

According to a memo sent to employees by MTN Uganda’s Human Resource General Manager Micheal Sekadde, he said;

The final details regarding the transition of staff and Human Resources related issues are being concluded with ZTE and this transition is anticipated to take 6 months from today before the affected staff can move to the new vendor. In the interim, all Network Group staff are still formally employed by MTN Uganda until that process is concluded.

In July last year, it was initially rumored that all the technical team will be outsourced but basing on the latest information, only the managed services section of the technical team will be transferred till further notice. This is not the first time MTN Uganda has outsourced one of its internal departments, they recently did the same for their IT department.

This deal will finally cement ZTE’s relevance as an equipment vendor in Uganda’s telecom industry, as they have only been an equipment vendor for new entrant Smart Telecom.

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