In this day and age, data customers are searching for an enriched experience from the telecom providers. HiPipo.com as a leader in delivering Uganda content would love to see our visitors and fans having very good internet access in order to access all our services. The Uganda telecom operators such as Orange, Warid, Airtel, MTN and UTL are largely advertising enhanced data networks with some stating that they are offering 3.75G. Essentially we would expect users of these services to have very fast data services, browsing & searching & reading email will happen in very few seconds, streaming of video would be top notch fast.
Despite the recent trends of the said improved networks, Quality of Service (QoS) that influences the degree of satisfaction of a user of the service is still seen to derail Uganda operators. Using this year’s survey, HiPipo Consulting, Research and Advisory arm intends to measure customer’s satisfaction of the telecom data services and customers views on quality of data services. We invite you to complete the survey below to express your satisfaction or dissatisfaction with the data services you are currently using.
Participating in this survey enters you in a draw to win an android phone or android tablet!