British Airways unveils e-learning programme.



British Airways has invited travel consultants operating in Uganda to improve their travel consultancy and management skills by undertaking the BA Academy programme via an online e-learning module based system.

The programme which starts on 01 Aug 2014 and lasts until 31October 2014, aims to improve the consultants’ knowledge about British Airways products and services.

Talking about what British Airways expects to achieve through the programme, Faith Chaitezvi British Airways Country Commercial Manager Uganda said, “making sure all the necessary tools are used effectively to enhance our passengers travel is a top priority for British Airways, that is why programmes like e-learning is vital in order to keep our travel agents abreast with developments in the industry. This programme will also act as a revision tool for our travel consultantswho embrace it, providing them with the excellence required to cater for ever changing customer needs in the course of their everyday work.”   

 BA academy e-learning programme consists of four progressive membership levels which include Blue, Bronze, Silver and Gold. Blue is a default level assigned to every member, Bronze levelis assigned upon successful completion of three modules, Silver  level is assigned upon successful completion of 6 modules and Gold level is assigned upon successful completion of 8 modules, which is the total number of modules to be completed in the programme.  An e-certificate is awarded at the completion of each module.

“The first 10 graduates to the next membership level which is the Bronze, Silver and Gold will win various amazing prizes, such as British Airways merchandise, mobile credit vouchers, shopping vouchers and fuel vouchers. The overall Bronze winnerswill receive shopping vouchers worth Ugx 500,000/= each, while 4overall Silver winners will each receive smart phones. The 2 grand prize winners selected from the gold level for the BA Academy 2014 will take 2 ipads. To elaborate more on the qualification process, Faith Chaitezvi stated, “The system will automatically select winners using a built in tool for finding winners from all participants who have completed the most training courses with the least number of attempts. Winners will be informed by email and a follow up phone call.”

To enroll for the BA Academy 2014, visit”