Our Reporter.
When RG-Consult started working on the Nakasero Market portal that would allow people to order for groceries from the market and have them delivered to their residences, little did they know that it would become popular in a short time.
However, the lockdown that followed the COVID-19 outbreak in Uganda, forcing the government to institute control measures to constrain its spread, was a blessing in disguise for the East African 360 creative, production, experiential marketing, events management and consulting company.
While many business people sulked over the lockdown, RG-Consult was smiling; it was an opportunity to popularize their new platform.
It was an opportunity to fast-track the development of its Nakasero Market portal, an online platform that allows people to buy groceries from the comfort of their homes and have them delivered to them conveniently; especially that government had banned both private and public means of transport.
Bridgette Nisha Ampurira, the RG Consults Team Manager said that while they had planned the App and were already working on the portal, COVID-19 accelerated the development and introduction onto the market.

“This product became much more important and relevant because of the current situation we are in. The website www.nakaseromarket.ug is receiving a lot of traffic. Our App is ready and will be rolled out soon,” Ampurira said.
People ordering groceries can pay through mobile money, Visa Card or cash on delivery. The company has a fleet of boda bodas which do the home deliveries.
Following the success of the Nakasero Market portal, Ampurira said the company has also secured other domains for popular traditional markets, as part of its bigger expansion plan.
The company, which is among the Financial Technology Companies (FinTechs) taking part in the 40-days-40-FinTechs initiative, also offers other products including the sell of tickets for different events, online.
The company has also ventured into organizing online concerts, where people pay for a show and they are provided with a link through which they can access and watch the show live.
It is registered in Uganda, Rwanda and Burundi.
The HiPipo CEO Innocent Kawooya said the 40 days 40 fintechs initiative seeks to support innovative FinTechs to ensure that they create more jobs and ensure that more people are financially included.
He, however, expressed concern that despite the technology sector playing critical role in scaling financial inclusion over the years, the sector has not been given sufficient attention.
“For instance, if a bank today has 150,000 mobile wallets, they praise the bank first before they talk about the person that created the technology.

“For 15 years, HiPipo has been advocating for digital transformation, starting with Music. We wanted to show that you can use technology to change so many lives. About 10 years ago, we took it to financial inclusion; we wanted to ensure that we streamline and get people on board. Our input has played a great part in the amazing growth of mobile financial services you see today,” Kawooya said.
Kawooya said that HiPipo will ensure that FinTechs like RG-Consults are equipped with emerging technologies such as Mojaloop – a financial technology software that will help them design interoperable payments solutions to enable them cut costs and also serve a wider market, using a shared payment platform.
“Mojaloop will help you create a financial eco-system that can communicate easily with others platforms to enable you supply products anywhere and get payments seamlessly,” he said.
The 40-days-40 FinTechs initiative is organised by HiPipo under its Include EveryOne program, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.
It seeks to enable FinTechs to innovate solutions that facilitate cross-network financial transactions at minimal risks to enhance access to financial services.
Running for 40 days, the project will see the participating 40 FinTechs acquire interoperable development skills to improve access to financial services, using the Mojaloop open source software.
Kawooya pledged to offer free consultancy for the participating Fintechs that could be having technological challenges.














Using the MTN Mobile Money and Orange Money APIs, users can easily load their SoftPay account from any of these service providers as well as withdraw funds from their SoftPay account using their mobile network service provider.
The App is currently free for SoftPay-to-SoftPay transfers, according to Mufor
“We are working to make this service to meet the needs of a wider population in Cameroon and beyond,” he said.
Opportunities
“Africa still has about 66% of the adult population unbanked and this is an opportunity for us to tap into by extending financial services to them,”
Quoting the 2017 Global System for Mobile Communications Association (GSMA) Mobile Economy report, Mufor said that Africa will have more than half a billion unique mobile subscribers by the end of 2020, making it the fastest growing mobile market.
“The challenge will be that people will have problems in loading cash to their wallets as the only form of electronic money available with the common people, especially in Cameroon, are two mobile operators and they pay charges for every transaction.”
He, however, said that they are planning to make transactions free for all users but are still inhibited by the fact that they have to pay the operators.
“To make this service to work internet free, we need funds to negotiate deals and setup infrastructure to make this work. It is a real challenge for us,” he said.
He added that poor infrastructure in Africa including electricity and internet is also still inhibiting FinTechs from extending financial services to the financially excluded people.
Challenges
Mufor, however, notes that transferring money across networks is still very expensive. Also, even when the transfer is done, Mufor said, it is still difficult for a user to withdraw the funds received from a different mobile money operator unto their network.
This, he noted, is due to lack of interoperability.
“If an MTN Mobile Money user receives a funds transfer from Orange Money user, the MTN Mobile money user may never be able to do the withdrawal which means these services are not interoperability,” he said.
He, however, noted that SoftPay is increasingly resolving that challenge by facilitating interoperability.
NewLife Technologies Sarl is among the FinTechs participating in the 40-days-40-FinTechs initiatives organised by HiPipo, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.
The initiative seeks to enable FinTechs to innovate solutions that facilitate cross-network financial transactions at minimal risks to enhance access to financial services.
Running for 40 days, the project will see the participating 40 FinTechs acquire interoperable development skills to improve access to financial services, using the Mojaloop open source software.
Mufor said the 40-days-40- FinTech initiative will offer them an opportunity to discuss plans and vision for Africa with experts.
“We are open to receiving inputs and recommendations from everyone to add substance to our future plans and products. We are also searching and looking to collaborate with other willing organizations to work together for Africa,” he said.
The HiPipo CEO Innocent Kawooya said that HiPipo and its global partners are committed to supporting the FinTech community across Africa, especially those facing technical challenges relating with creating interoperable digital payment systems and integrations with digital financial services providers such as banks and mobile network operators.
He commended NewLife Technologies Sarl for the Softpay product, saying that once it succeeds in Cameroon, it will give the rest of Africa a successful case study on creating interoperable, seamless and affordable financial services using new emerging technologies like Mojaloop. He added that this would then help many stakeholders to adopt easily.
NewLife Technologies Sarl has a gender bias, 57% of its staff and contractors being women.


